Is "phone tag" an aggravation for employees who are always on the move? Cisco Unity Connection provides integrated messaging to help them handle messages with voice commands and stay abreast of all communications using their phone, their PC, or both.
Highlights
Cisco Unity Connection supports:
- Enhanced communication: Whether employees are at their phones or on their computers, they can stay in touch with customers and colleagues.
- Advanced features: Using voice-command technology, employees can access messages in the sequence they prefer, and respond quickly to the most important ones.
- Increased productivity: Employees can set up their own rules regarding management of callers by identity, time of day, and calendar status.
- Simplicity: Companies can set up Cisco Unity Connection on one server, reducing support and maintenance costs.
- Quick set-up: Cisco Unity Connection uses set-up and management tools consistent with other Cisco products.
Bring efficiency to your employees with this messaging system that makes their phones as productive a tool as their computers.
Features:
Cisco Unity Connection offers a range of features including:
- Voice-control commands (pause, resume, repeat, forward, delete, save, hear day or time stamp, skip forward and backward) for accessing messages or directories
- Ability to control volume or speed during message playback
- Mark messages as regular, urgent, private, or secure
- Record live conversations and have sound file sent to a mailbox
- Integration with Cisco Unified MeetingPlace Express so that employees can check on conferences and be transferred directly into a conference without touching the key pad.
- Access e-mail messages via phone (requires Microsoft Exchange integration)
- Optional networking with other Cisco voicemail solutions so that users on different systems can communicate transparently
Cisco Unified Communications 500 Series for Small Business: Overview
Rarely can you find so many capabilities wrapped up in one box.
Cisco Unified Communications 500 Series for Small Business combines voice, data, video, security, and more into one easy-to-manage solution.
Cisco Unified Communications 500 Series for Small Business supports:
- Voice: Use advanced communications capabilities including telephone call processing, voicemail, automated attendant, and conferencing functions to respond to customers faster and save money on long-distance charges
- Video: Conduct face-to-face meetings through video calls with Cisco Unified Video Advantage (requires Cisco USB Camera)
- Wireless: Help employees be more productive and collaborate better through access to applications and information from anywhere they work
- Productivity: Integrate with existing desktop productivity applications such as calendar, email, and customer relationship management programs
- Secure Routing: Reduce business risks associated with viruses and other security threats
Get an advanced phone system that expands as your business grows and changes, without a lot of capital expense.
Stop wasting time on the phone. With Cisco Unified CallConnectors, information about who is calling and their relationship to your company automatically appears on the computer screen of any employee.
Highlights
Cisco Unified CallConnectors support:
- Responsiveness: Employees immediately see who is calling and what their relationship to your company is.
- Better collaboration: When customer records pop up automatically, it's easier for employees to keep track of the conversation.
- Easier communication: With Microsoft Outlook Calendar integration, employees can quickly see availability of colleagues.
- Faster connections: Employees can click on phone numbers in integrated applications to automatically dial customers and colleagues.
- Smooth integration: Easily connects your critical business applications with your phone system.
Speed up the rate at which business gets done in your company with Cisco Unified CallConnectors.
Cisco Smart Business Communications System: Overview
You can find everything you need to serve your communications needs-from data and voice to video and wireless-in the Cisco Smart Business Communications System.
The Cisco Smart Business Communications System supports:
- Integrated communication: Quickly set up voice, data, video, and wireless services for a new way to reach, serve, and retain customers
- Easy access to information: Offer secure communications access to remote workers and branch offices
- Simple set-up: Take advantage of simple applications for set-up, management, and monitoring
- Security: Give employees access to the company network and important data while protecting against viruses and other threats
Cisco Small Business Voice Systems: Overview

Internet telephony is now more accessible than ever. The Cisco Small Business Voice Systems offer all the features of a large-scale PBX deployment at a fraction of the cost and makes it easy to set up a new voice network within minutes.
Cisco Small Business Voice Systems--the SPA400 in conjunction with the SPA9000--provides:
- A Complete Solution: The Cisco Small Business Voice Systems offer everything you'd expect to get from a high-end business voice service, from 32 voicemail accounts to features like music-on-hold, call forwarding, and three-way conferencing
- Analog Adaptation: Existing analog lines can be easily integrated into your digital service. Just plug them into your hardware and let the phone gateway take care of the rest
- Simple Setup: A fully working system can be installed in minutes. The system automatically detects and registers new Cisco IP Phones in the network, then runs its configuration options on an easy-to-navigate web interface
- Affordability: You can have a premier business phone system for a fraction of the price of traditional deployment while still accessing the quality and savings of Internet telephony
- Airtight Security: With multiple levels of password-protected access, nobody gets into your system unless you want them to
Cisco Small Business Voice Systems helps you manage your phones--either analog or IP--in a professional environment that's simple to set up.
Cisco Small Business Voice Gateways: Overview
You don't have to revamp your entire phone system to get on board with Internet telephony. Use Cisco Small Business Voice Gateway devices and use your existing analog phones.
Cisco Small Business Voice Gateways and ATAs support:
- Easy Integration: Enjoy the cost and quality improvements that Internet calling plans offer without having to replace your existing analog phone system
- Utility: Calls made from your analog phones are converted to digital transmissions and routed to the calling party's land line, mobile phone, or fax machine
- Rich Features: Cisco Small Business Voice Gateways and ATAs support everything you've come to expect from a quality business phone system like call waiting, caller ID, and voicemail
- Failsafe Operation: Should power or Internet service go out, selected devices can be redirected to a traditional carrier using the standard analog interface
- Powerful Security: Strong encryption protocols are used to protect your communications, provisioning, and servicing
Cisco Small Business Voice Accessories: Overview
Expanding your phone system just got easier. With Cisco wireless adapters, power converters for Ethernet cables, and mounting brackets, you can take your existing business phones to places they've never been before.
Cisco Small Business Voice Accessories support:
- Mobility: Take your IP phone wireless for use anywhere within range of your router. Your Ethernet cable provides power and frees you up to use your phone even if you're not near an electrical outlet
- Ease of Use: Tools and software aren't necessary to expand your IP phone's range of use. Convenient setup wizards take care of the software, and handling the hardware is as easy as clicking parts into place
- Less Wiring: With Cisco splitters providing Power over Ethernet capabilities to regular IP phones, you no longer have to tether your telephones to electrical outlets
- Out-of-the-Way Placement: Pre-aligned mounting holes on both phone and bracket make wall mounting a snap. Now that your phone is less tethered than ever, mount it where you want with unsurpassed ease
- Cord Management: The power cords and Ethernet lines you don't eliminate are easily concealed inside phone bases and wall mounts
With Cisco Small Business Voice Accessories you can facilitate maximum flexibility for your existing IP phone system.
Cisco Small Business IP Phones: Overview
Building an Internet-ready phone system is now easier than ever. Cisco Small Business IP Phones are designed to meet your needs today and scale with your business as it grows in the future.
Cisco Small Business IP Phones support:
- Flexibility: Assign a unique number or extension to each of a phone's lines, or divide a shared line between multiple phones
- Scalability: Get the phone that's right for your business, with models ranging from one to six lines
- Adaptability: Cisco Small Business IP Phones are specifically designed to incorporate the new features and functionalities that are continually introduced by service providers
- Connectivity: You can use Cisco Small Business IP Phones to connect directly to an Internet telephone service provider, an IP PBX system, or a large-scale IP Centrex deployment
- Simplicity: Power over Ethernet functionality (PoE) means you won't need an additional power source to supplement the Ethernet cable for many of these phones
With this version of the Cisco Unified Communications Manager, you get highly advanced communications features without spending a fortune on your phone system.
Highlights
Cisco Unified Communications Manager Business Edition supports:
- Simplicity: Cost-effectively integrate voice, video, messaging, and mobile communication capabilities on a single platform, eliminating the need to set up multiple servers for each application.
- Advanced Communications: Get built-in access to advanced communications features including customizable personal settings and the ability to listen to voicemail using the Web, e-mail, or phone—you can even manage your messages in "hands-free" mode using natural voice commands.
- Multimedia: Easily add video to your phone calls.
- Wireless: Move from a cellular phone network to a wireless data network without losing a connection.
- Easy Setup: Use tools to create user profiles that can easily be copied to reduce installation time.
For the small to medium-sized business that needs the same kind of phone capabilities found in much larger companies, Cisco Unified Communications Manager Business Edition offers advanced communications to meet your changing business needs.